Web Hosting FAQs
Does Contineo have a "Control Panel" or some other utility to manage my website?
- Yes, Contineo features an enhanced user interface that is fully integrated with cPanel. Our single-sign on control panel gives you access to domain registrations, SSL certificates, and other hosting account features. Our hosting accounts
feature cPanel which is the industry leading control panel and provides a rich online environment from where you can manage your web hosting.
Can I monitor my disk space and bandwidth usage?
- Yes. You may monitor disk space and bandwidth usage from within your cPanel control panel.
How much does additional bandwidth cost?
- If you need additional bandwidth for your account you will need to upgrade to a larger plan. You can upgrade to a larger plan through your control panel at cp.contineo.com. The cost will depend upon the plan you select. You can also log
into your control panel at any time to view your current bandwidth usage statistics.
How do I transfer files to my website?
- Files must be transferred to the Web server via File Transport Protocol (FTP) or your account's Web-based File Manager. If you need FTP, SSH, mail, or other Internet software. We also provide a Web-based File Manager to make it even easier
for you to upload your files.
Networking FAQs
Is Catalyst Network Solutions for me? What do you offer?
- Contineo offers custom solutions for business and home infrastructures. What does that mean? Well, in a nutshell we design and deliver secure, efficient and reliable networks to home and business environments.
- All our I.T. Services are listed in detail under the Services section.
- Contact Us today to see how quickly you can benefit from our unsurpassable service and dedicated reliability.
What makes you different from other IT consulting companies?
- Our support model is simple, At Contineo there are only seasoned technical support staff here that are ready to serve you. There are no gatekeepers, there are no entry level technician’s. This is how we can make sure that the issues we
solve are fixed one time, on time.
- Our agents are assigned to your account, so you have a one stop place to obtain support. This also makes support better for our clients as it not possible for us to ’pass off’ support to another agent. You get the same agent, the same
case, every time. Credibility at its finest.
Online Servers FAQs
Do you replace any hardware which might fail?
- Yes. We keep a local stock of replacement parts in our data centers. In case of a hardware failure our qualified specialists will replace any defective part promptly. We also monitor all our servers to be able to predict possible hardware
failures and prevent data loss.
What hardware do you use?
- Contineo uses industry-level server hardware, manufactured by Supermicro, Intel, Western Digital and Samsung.
What server upgrades/add-ons are available?
- We offer a number of hardware and software upgrade options for all dedicated servers. E.g. we can easily upgrade traffic limit and network port speed for you, certain server ranges have upgradeable disk drives, etc.
- Contact us to find out more our full range add-ons.